EXTRA SALE ON JEANS: Buy 1 Jeans Get 10% OFF. 2 Jeans 15% OFF. 3+ Jeans 20% OFF. NO CODE REQUIRED EXTRA SALE ON JEANS: Buy 1 Jeans Get 10% OFF. 2 Jeans 15% OFF. 3+ Jeans 20% OFF. NO CODE REQUIRED

FREQUENTLY ASKED QUESTION

Customs & Import Fees


EUROPE – Due to recent news surrounding Brexit, orders under EUR€150 will only be subject to 20% VAT, while orders over EUR€150 will be subject to VAT and Customs charges. Some of our products, which are manufactured in the EU will not be subject to customs. Please check with your local customs office for more information. We will also soon launch our new EU warehouse facility in the Netherlands to lift TAX and Duty fees off our valued EU customers

USA – All orders under US$800 will not be subject to import tax. for more information, please check with the US Customs and Border Protection Department.

AUSTRALIA – All orders under AUS$1000 will be not be subject to import duties. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.

NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website, click here to go through.

REFUSING TO PAY CUSTOMS
If you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company

What is your Returns/Exchange Policy?

We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on.

Sale Items Returns

To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at £25 or Below cannot be Returned.

To learn more about Returns Click Here

How to Return an Item

For full instructions on how to Return an item, Click Here

What size should I get?

Leg
S = 28 inches (for Heights up to 5ft10).
R = 30 inches (for Heights up to 6ft1).
L = 32 inches (for Heights 6ft2 and above).

Waist
28 inches
30 inches
32 inches
34 inches