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FAQ

Customs & Import Fees

EUROPE – All orders to a European destination that exceed the 149EUR tolerance are subject to import duty fees. These vary depending on each country and are calculated for you at our checkout

USA –
All orders under US$800 will not be subject to import tax. for more
information, please check with the US Customs and Border Protection Department.

AUSTRALIA – All orders under AUS$1000 will be not be
subject to import duties. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.

NEW ZEALAND - All orders under NZD$1000 will not be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website, click here to go through.

REFUSING TO PAY CUSTOMS
If you do not wish to pay customs duty fees, you can choose to refuse the package upon delivery which will then be returned back to us, a shipping & a handling fee will be deducted from your refund, which is usually the shipping cost we get charged by the courier company

What is your Returns/Exchange Policy?

We want you to be totally satisfied and confident for every purchase you make. We guarantee a free UK exchange, meaning you will only be liable for the delivery cost to send the item back to us and we will cover the shipping cost for the exchanged item(s) back to you. In addition and extra peace of mind we will accept returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on.

Sale Items Returns

To ensure that we don't incur unbearable losses during our sales please note that items sold at 30% off sales can only be exchanged & items sold at £25 or below cannot be returned.

To learn more about Returns Click Here

How to Return an Item?

For full instructions on how to Return an item,Click Here

How do Legend jeans fit?

Legend jeans come in 3 different fits:

Spray-on -
Is our tightest fitting jean and especially popular amongst athletes
with bigger & muscular thighs. Made in our four-way soft stretch denim blend,
providing ultimate comfort, with a skin tight silhouette and a taper
just above the ankle.

Skinny fit - Slightly more
relaxed than the spray-on fit. These jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish.
This style also adopts our soft stretch denim blend for everyday comfort.

Slim - This
is our most relaxed silhouette with no part strongly hugging your
body. This style has a slight taper toward the leg opening to where it sits just
right and with a slight stacking. Our soft stretch denim is a highly prominent in this fit.

What size jeans should I order?

We recommend that our customers go with their usual
waist size for our jeans as they fit true to size. Our jeans sizing is
calculated depending on waist size and your height.

Spray-on fit

Waist options: 28" - 36"

Length options:

Short (28") – fits people up to 1.78m in height

Regular (30") – fits people between 1.79m – 1.84m

Long (32") – fits people who are 1.85m+

How do I wash my jeans?

Legend jeans are built to last and we recommend to wash denim as little as
possible in order to prevent shrinking and fading. However, When the
jeans are in need of a wash, turn the jeans inside out, wash separately
using cold water followed by a line dry.

Shipping Information

Shipping

UK

UK Standard Delivery Royal Mail (48) Tracked (2-3 Working Days) - £3.99

UK Express Delivery Royal Mail (24) Tracked (1-2 Working Days) - £5.99

UK Express Next Day Delivery DPD (If Ordered by 1:30pm) - £6.99

UK Saturday Delivery DPD (If ordered on a Friday by 1:30pm) - £8.99

Please note - All delivery times are based on working days Monday to Friday with the exception of premium deliveries by DPD for Saturday delivery.

EU Countries

DPD (2-5 Working Days) - from £4.99

DHL Express (1-3 Working Days) - from £9.99 (NOT AVAILABLE FOR ALL EU COUNTRIES)

INTERNATIONAL – USA

DHL Express Delivery (2-3 Working days) - £19.99

Standard Delivery (3-5 Working days) - £8.00

INTERNATIONAL - CANADA

DHL Express Delivery (2-3 Working Days) - £24.99

Standard Delivery (3-5 Working Days) - £11.99

INTERNATIONAL - AUSTRALIA

Express Shipping DHL (2-5 Working Days) - £39.99

Standard Shipping (5-9 Days) from - £19.99

INTERNATIONAL - WORLDWIDE

Worldwide Standard Delivery (3-10 Days Aim) - £20.00

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@legendlondon.co