FREQUENTLY ASKED QUESTIONS
Customs & Import Fees
EUROPE – All our European order are subject to no import charges. If you are a European customer click here to visit our EU Website.
USA – All orders under US$800 will not be subject to import tax. for more information, please check with the US Customs and Border Protection Department.
AUSTRALIA – All orders under AUS$1000 will be not be subject to import duties. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.
NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website, click here to go through.
REFUSING TO PAY CUSTOMS
If you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company
What is your Returns/Exchange Policy?
We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on.
Sale Items Returns
To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at £25 or Below cannot be Returned.
To learn more about Returns Click Here
How to Return an Item?
For full instructions on how to Return an item,Click Here.
How do Legend jeans fit?
Legend jeans comes in 3 different fits:
Spray-on - Is our tightest fitting jean and especially popular amongst athletes with bigger thighs. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.
Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. This style also adopts our soft stretch denim blend for all day comfort.
Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Our soft stretch denim blend is again prominent in this fit.
What size jeans should I order?
We recommend that our customers go with their usual waist size for our jeans as they fit true to size. Our jeans sizing is calculated depending on waist size and your height.
Waist options: 28" - 36"
Short (28") – fits people up to 1.78m in height
Regular (30") – fits people between 1.79m – 1.84m
Long (32") – fits people who are 1.85m+
How do I wash my jeans?
Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry.
UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - £2.99
UK Next Day Delivery DPD (If Ordered by 1pm) - £5.00
Please note - Friday orders will be delivered the following working day
1UPS EU Delivery (2-7 Working Days) – £7.99EU ZONE
2EU Zone 2 Standard Delivery (7-14 Working Days) - £7.99EU
Zone 2 UPS Express Delivery (3-7 Days) – £10.99
INTERNATIONAL – CANADA & USA
(CA) DHL Express Delivery (2-3 Working days) - £20.00
(CA) Standard Delivery (7-14 Working days) - £12.99
(AU) Express Shipping DHL (2-5 Working Days) - £23.99
(AU) Standard Shipping Deutsche Post (2-6 Weeks) - £12.99
Worldwide Standard Delivery (3-10 Days Aim) - £20.00
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Get in touch
Have questions? Get in touch with us at any time.