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Returns
We hope you are satisfied with your Legend London purchase, however if
you change your mind, you have 14 days from receipt of your order to
return it.
you change your mind, you have 14 days from receipt of your order to
return it.
Our Returns Portal allows you to return any unwanted items seamlessly. Go
to Returns | Legend London to start your return. Once the process is
complete, you will be emailed a returns label. We will happily exchange
your item or issue you a refund for all or part of your order. You will need
the email address associated with your order and your order number to
make a return with us.
Please allow up to 7-10 business days for the refund to be processed
following receipt of returned goods.
Items in our outlet are non-returnable for a refund, shop credit or exchange.
Online Store Credit
Online Store credit is the quickest option if you want to order another
product in exchange without waiting for a refund; select the Store Credit
option when registering your return online. You will receive an extra 5%
credit bonus. Once your return is received and processed at the warehouse,
you will instantly receive an email with your store credit code and be able to
use it on our website. Please be aware Online Store Credit can only be used
on our website.
product in exchange without waiting for a refund; select the Store Credit
option when registering your return online. You will receive an extra 5%
credit bonus. Once your return is received and processed at the warehouse,
you will instantly receive an email with your store credit code and be able to
use it on our website. Please be aware Online Store Credit can only be used
on our website.
Exchanges
Currently, we only offer exchanges to UK customers. Exchanges can be
made for a different size or colour. Otherwise, we recommend opting for the
Store Credit for a faster exchange option as refunds can take up to 15
business days to credit.
made for a different size or colour. Otherwise, we recommend opting for the
Store Credit for a faster exchange option as refunds can take up to 15
business days to credit.
Refund
All successfully returned items in resellable condition will be credited to the
original payment method used to purchase the items. The original shipping
charges will not be refunded. Please note refunds can take up to 15
business days to show on your account. Store credit is the quickest option if
you would like to order another product in exchange without having to waitfor a refund.
Product Condition
Please be aware that we cannot process returned clothing which has been
worn. The item must be unworn and re-sellable condition. Please do not
remove tags. Please ensure that when you try your items on that you are not
wearing strong aftershaves. It will be at our discretion as to whether the
item is in a re-sellable condition.
worn. The item must be unworn and re-sellable condition. Please do not
remove tags. Please ensure that when you try your items on that you are not
wearing strong aftershaves. It will be at our discretion as to whether the
item is in a re-sellable condition.