This depends on where your order is being delivered and the value of your order.
We currently send the following orders DDP (Delivered Duty Paid) up to these thresholds:
- EU: orders up to €149
- USA: orders up to $800
- Australia: orders up to A$1000
- New Zealand: orders up to NZ$1000
For orders within these thresholds, duties and import charges are covered by us.
For orders outside these thresholds, or for other international destinations, customs duties, taxes, or import fees may apply. These charges are set by your local customs authority and are the responsibility of the customer.
We always provide the correct shipping paperwork with your order, but customs clearance times and any local import charges are outside of our control and can vary by country.
If customs or import fees are refused and the parcel is returned to us, return shipping and handling costs will be deducted from your refund.
